Walk-ins Mon–Sat 9am–6pm at London Bridge and Beckenham 020 7394 2520  |  info@creativeit.tv

Mac mini and Mac Pro repair in London

Repairs and upgrades for Mac mini, Mac Pro and Power Mac desktops: slow Macs, failed drives, SSD and memory upgrades, power supplies, graphics and logic board faults. Bring yours to London Bridge or Beckenham, and we confirm your price before any work starts.

Choose your Mac mini or Mac Pro

Pick your model for its repairs and prices. Don't see yours? We repair other models too, so just book and tell us what you have.

Mac mini5 modelsMac Pro and Power Mac5 models

Mac mini

Mac Pro and Power Mac

Not sure which model you have? Choose the Apple menu, then About This Mac. On a Mac mini the model number, such as A1347 or A1993, is also printed on the underside.

Signs your Mac mini or Mac Pro needs a repair

  • Slow to start, or freezing with a spinning wheel
  • No power, or it clicks off without warning
  • No picture, or a distorted picture, on your monitor
  • Clicking drive, or a folder with a question mark at start-up
  • Fans that are loud or never stop
  • A burning smell from the case

Why is my Mac mini or Mac Pro slow?

Slow, software and virus problems top the list in our repair records for these Macs. Older Mac minis and Mac Pro towers were sold with mechanical hard drives, which are much slower than an SSD. Fitting an SSD is usually the biggest speed improvement an older Mac can get, and more memory helps when the Mac slows down with several apps open.

Where the cause is software, we repair Macs that are slow, freezing, showing errors or failing to start up.

Which Mac mini and Mac Pro models can be upgraded?

Mac mini models from 2010 to 2012 take standard memory modules and a 2.5-inch drive, so both can be upgraded. The 2014 Mac mini has its memory soldered in place, though its hard drive can still be swapped for an SSD. The 2018 Mac mini has memory slots again.

The Mac mini M1, M2 and M4 have memory built into the Apple silicon chip, so it can't be changed after purchase.

Mac Pro and Power Mac towers are designed to be opened, with memory slots and expansion slots inside. The 2013 Mac Pro is far more compact, but its memory can still be upgraded.

What if my Mac mini or Mac Pro won't turn on?

Check the power cable at both ends and try a different wall socket. Then unplug the cable, wait 15 seconds, plug it back in, wait 5 seconds and press the power button.

If there is still no power, or the Mac clicks off, the power supply or the logic board is the likely cause. We repair both. If you notice a burning smell, unplug the Mac and don't keep trying it.

Before you bring your Mac in

  • Back it up with Time Machine if it still starts
  • If the drive is clicking, switch it off and leave it off
  • Note the model, what happens and when it started
  • For a display fault, note which port and cable you use

What we see most

From about 530 Mac jobs in our own repair records, these are the problems customers bring in most often. Some jobs involve more than one fault, and less common problems aren't shown.

Slow, software or virus problems28%
Screen and display faults21%
Hard drive and storage faults14%
Motherboard and graphics faults14%
Won't turn on13%

Mac mini and Mac Pro repair prices

What each repair starts from. Your exact price depends on the model and the fault.

RepairFrom
No power and board repairWon't turn on, restarts or dead after a drop£129
Slow computer and software repairSlow, freezing, won't start up or errors£59
Hard drive and SSD replacementFailed drives and SSD upgrades£89
Power supply repairNo power, clicks off or burning smell£99
Memory upgradeMore memory for a faster computer£49
Fan and overheating repairLoud fans, overheating and shutdowns£69
Graphics card repairNo display, artefacts or crashes in games£129
Diagnosis and general repairAnything not listed above£39

Starting prices for parts and labour. We confirm your exact price before any work starts.

Mac mini and Mac Pro repair questions

How much does a Mac mini or Mac Pro repair cost?

Starting prices for parts and labour are in the Mac mini and Mac Pro price list. What you pay depends on your model and the fault, and we confirm it before any work starts.

My Mac mini turns on but there's no picture. Is the Mac faulty?

Not always. A Mac mini has no screen of its own, so the monitor, the cable or an adaptor can be the cause. Try another cable or another screen first. If there is still no picture, the fault is more likely to be inside the Mac, and we can diagnose it.

How long does a Mac mini or Mac Pro repair take?

That depends on what has failed and whether we need to order a part for your model. Send us the model and the symptoms and we'll reply with a price and a drop-off time, usually the same working day.

Do I need to book before I bring my Mac in?

No. Both branches take walk-ins Monday to Saturday, 9am to 6pm: London Bridge at 80 Willow Walk, SE1 5SY, and Beckenham at 21 Village Way, BR3 3NA.

Other Mac and computer repairs

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