Microsoft Surface repair prices

Repair	From
Screen replacementCracked, black, flickering or lined screens	£110 + VAT
LCD and graphics chip repairGarbled, striped or missing picture	£250 + VAT
Keyboard repair and replacementSticky, missing or dead keys	£135 + VAT
Hinge repairLoose, stiff or snapped hinges	£95 + VAT
Charging port repairWon't charge, or charges intermittently	£95 + VAT
Hard drive and SSD replacementFailed drives and storage upgrades	£210 + VAT
Motherboard repairNo power, shutdowns, dead ports	£150 + VAT
Component-level repairBoard repairs down to the failed part	£185 + VAT
Virus and malware removalPop-ups, slowdowns and hijacked browsers	£79 + VAT
Data recovery Free consultation. Physical recovery from £450 + VAT	£99 + VAT
Battery replacementFast-draining or swollen batteries	£135 + VAT
Liquid damage clean and repairTea, coffee and water spills	£135 + VAT
Diagnosis and general repairAnything not listed above	£79 + VAT

Starting prices for parts and labour. Your exact price depends on the fault and the parts your model needs, and we always confirm it before any work starts.

Background

A short history of Microsoft Surface

Laptops since 2012

Microsoft announced the Surface in June 2012 as its first own-brand computer, and the first model went on sale that October alongside Windows 8: the ARM-based Surface RT, followed in early 2013 by the Intel-based Surface Pro. Early sales were weak and the Windows RT models were eventually dropped, but the Surface Pro 3 of 2014 settled the formula that has lasted since: a magnesium tablet with a 3:2 screen, a built-in kickstand, a pen and a clip-on keyboard cover.

The family then widened. The Surface Book (2015) was a laptop with a detachable screen and optional graphics in the base; the Surface Laptop (2017) was a conventional thin clamshell; the Surface Go (2018) was a small, inexpensive tablet; the Surface Laptop Go (2020) a budget 12.4-inch notebook; and the Surface Laptop Studio (2021) replaced the Book with a pull-forward screen for drawing and graphics work. Microsoft returned to ARM processors with the Surface Pro X of 2019, and in 2024 moved its mainstream Surface Pro and Surface Laptop to Qualcomm Snapdragon X chips as Copilot+ PCs, keeping Intel versions mainly for business buyers. Smaller 12-inch and 13-inch models followed in 2025. Most Surface machines are thin, sealed designs with glued screens and batteries, although models from about 2021 onwards have been made progressively easier to open and service.

Common Microsoft Surface repairs

Choose a repair for details on what we do and how long it takes.

Screen replacement

Cracked, black, flickering or lined screens.

From £110 + VATDetails

LCD and graphics chip repair

Garbled, striped or missing picture.

From £250 + VATDetails

Keyboard repair and replacement

Sticky, missing or dead keys.

From £135 + VATDetails

Hinge repair

Loose, stiff or snapped hinges.

From £95 + VATDetails

Charging port repair

Won't charge, or charges intermittently.

From £95 + VATDetails

Hard drive and SSD replacement

Failed drives and storage upgrades.

From £210 + VATDetails

What we see most

From about 140 Microsoft Surface jobs in our own repair records, these are the problems customers bring in most often. Some jobs involve more than one fault, and less common problems aren't shown.

Screen and display faults22%

Won't turn on19%

Charging and power jack faults19%

Slow, software or virus problems18%

Keyboard faults15%

Microsoft Surface models we repair

Choose your model for its repair prices. Don't see it? We repair other Microsoft Surface models too, so just book and tell us what you have.

Filter models

No matching model. Book anyway and tell us what you have.

Current and recent models

Older models

Microsoft Surface Pro 3

Microsoft Surface repair in London