Walk-ins Mon–Sat 9am–6pm at London Bridge and Beckenham 020 7394 2520  |  info@creativeit.tv

iMac repair in London

We repair every iMac, from the iMac G4 and G5 to the latest 24-inch M4: slow Macs, broken screens, failed hard drives, SSD upgrades, and power and logic board faults. Walk in to London Bridge or Beckenham, and we confirm your price before any work starts.

Choose your iMac model

Pick your model for its repairs and prices. Don't see yours? We repair other models too, so just book and tell us what you have.

Not sure which iMac you have? Choose the Apple menu, then About This Mac, to see the model and year. The model number, such as A1419, is also printed on the underside of the stand.

Signs your iMac needs a repair

  • Very slow start-up or a constant spinning wheel
  • Cracked glass, a black screen or lines on the display
  • Clicking drive, or a folder with a question mark at start-up
  • Won't turn on, or restarts on its own
  • Loud fans, overheating or sudden shutdowns
  • Distorted picture or coloured blocks on screen

Why is my iMac so slow?

Slow, software and virus problems are the most common reason customers bring us an iMac. Many older iMacs were sold with a mechanical hard drive or Apple's Fusion Drive. A hard drive is much slower than an SSD, and a worn one makes start-up and opening apps drag.

An SSD has no moving parts and reads data many times faster, so fitting one is usually the biggest speed improvement an older iMac can get. Where the cause is software, we repair iMacs that are slow, freezing, showing errors or failing to start up.

Can a cracked iMac screen be replaced?

Yes. We replace cracked, black and unresponsive iMac screens. On iMacs made from 2012 onwards, the front glass and the display panel are bonded into one part, so cracked glass means replacing the whole display.

A screen that stays black while the iMac is clearly still running, or one showing lines and coloured blocks, is not always a screen fault. It can be the graphics card, which we also repair.

What if my iMac won't turn on?

First check the power cable is pushed fully into the back of the iMac, and try a different wall socket. Then unplug the cable, wait 15 seconds, plug it back in, wait 5 seconds and press the power button.

If nothing happens, or the iMac clicks off or restarts on its own, the fault is likely to be the power supply or the logic board. We repair both.

Can my iMac be upgraded?

It depends on the model. On older iMacs we replace failed hard drives, fit SSD upgrades and add memory. Some iMacs have memory slots that are easy to reach, while others need the screen removed first.

The 24-inch M1, M3 and M4 iMacs are different: their memory and storage are built in and can't be upgraded after purchase.

Before you bring your iMac in

  • Back it up with Time Machine if it still starts
  • If the drive is clicking, switch it off and leave it off
  • Cover the screen with a blanket or towel for the journey
  • Note what happens, when it started and what you've tried

The iMac problems we see most

From about 1,500 iMac jobs in our own repair records, these are the problems customers bring in most often. Some jobs involve more than one fault, and less common problems aren't shown.

Slow, software or virus problems26%
Screen and display faults25%
Hard drive and storage faults23%
Won't turn on12%
Upgrades10%

iMac repair prices

What each iMac repair starts from. Your exact price depends on the model and the fault.

RepairFrom
Screen replacementCracked, black or unresponsive screens£149
No power and board repairWon't turn on, restarts or dead after a drop£129
Slow computer and software repairSlow, freezing, won't start up or errors£59
Hard drive and SSD replacementFailed drives and SSD upgrades£99
Power supply repairNo power, clicks off or burning smell£99
Memory upgradeMore memory for a faster computer£49
Fan and overheating repairLoud fans, overheating and shutdowns£69
Graphics card repairNo display, artefacts or crashes in games£149
Diagnosis and general repairAnything not listed above£45

Starting prices for parts and labour. We confirm your exact price before any work starts.

iMac repair questions

How much does an iMac repair cost?

The iMac repair price list shows what each repair starts from, parts and labour included, from diagnosis to screen replacement. We confirm the exact price for your iMac before any work starts.

How long does an iMac repair take?

It depends on the fault and on whether a part has to be ordered. Tell us the model and what's wrong, and we'll reply with a price and a drop-off time, usually the same working day.

Can I just walk in with my iMac?

Yes. No appointment is needed. Walk in Monday to Saturday, 9am to 6pm, at London Bridge (80 Willow Walk, SE1 5SY) or Beckenham (21 Village Way, BR3 3NA).

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