Signs your iMac 21.5-inch A1418 (2012–2019) needs this repair
- Very slow to start or open programs
- Stuck on the logo, loading bar or a black screen
- Freezes, crashes or restarts
- Error messages at start-up
- Pop-ups or signs of a virus
- Won't update or updates fail
How we fix it
We check the hardware first, because a failing hard drive is a common hidden cause of slowness. Then we repair the operating system, remove malware and fix start-up problems.
Where a clean reinstall is the best fix, we back up your files first and put them back afterwards.
How long it takes
Most software repairs are done the same day or next working day.
Good to know: If your computer has become slow suddenly, back up your files. Sudden slowness is often an early sign of a failing drive.
Questions
Will I lose my files?
No. We back up first if a reinstall is needed.
Is it worth upgrading instead?
Often. An SSD and more memory can make an older iMac 21.5-inch A1418 (2012–2019) feel new, and we'll tell you if it's worth it.