Signs your Dell needs this repair
- Clicking, grinding or beeping noises
- Very slow start-up and freezing
- "No bootable device" or disk error messages
- Files that won't open or have disappeared
- Stuck on a black screen with a blinking cursor
- Frequent crashes or blue screens
How we fix your Dell
We test the drive's health first. If it's failing, we copy your files off before it gets any worse, then fit the new drive.
Most customers choose an SSD. It makes an older Dell start and run noticeably faster, uses less power and has no moving parts to fail. We install your operating system and copy your files back.
How long it takes
Drive replacements are usually finished the same day or the next day. Recovering files from a badly failing drive can take longer.
Good to know: If your drive is clicking, switch the laptop off. Every restart can make recovering your files harder.
Dell has made laptops since 1989, with Latitude for business from 1994, Inspiron for home from 1997, XPS as the premium line and a simplified naming scheme from 2025. More about the Dell
Common questions
Will I lose my files?
Not if the old drive can still be read. We copy your files to the new drive. If the drive is badly damaged, our data recovery service can help.
Should I upgrade my Dell to an SSD?
For most laptops, yes. An SSD is the biggest speed upgrade you can give an older laptop.