If the drive is failing, switch it off now. Every restart of a damaged drive can destroy more data. Don't run recovery software on it or keep trying it.
Common WD_BLACK SN850X problems
- Not detected by the computer
- Shows the wrong name or a tiny capacity
- "No bootable device" at startup
- Stopped working after a power cut
- Became read-only or very slow before failing
- Files corrupted or missing
How we recover your data
SSDs like the WD_BLACK SN850X have no moving parts, so they don't click when they fail. A firmware fault or failed component can make the whole drive disappear, even though your data is still on its memory chips.
We repair the firmware or failed electronics so the drive can read its memory again, then copy your data to a healthy drive. We confirm the price after a free consultation.
Prices
| Service | Price |
|---|---|
| Initial consultationFind out what has gone wrong and whether it can be recovered | Free |
| Firmware repair or electronic board repairDepends on how complex the recovery is | £450 to £650 + VAT |
Prices exclude VAT. We confirm your price before any recovery work starts. See the full data recovery price list.
Questions
Can you recover deleted files from a WD_BLACK SN850X?
Often not. Most SSDs permanently clear deleted files within minutes using a feature called TRIM. Stop using the computer and talk to us, and we'll tell you honestly.
Is my data still there if the WD_BLACK SN850X isn't detected?
Often, yes. A controller or firmware fault can hide the data without erasing it.