Signs your DualSense Controller needs this repair
- Won't charge at all
- Charges only at a certain angle
- Loose or damaged charging port
- Battery icon shows charging then stops
- Doesn't charge in the dock or stand
- Gets hot near the port when charging
How we fix it
We test your charger and cable first. A faulty charger is common and much cheaper to replace.
If the port is faulty we fit a new one and check the charging chip on the board. Some consoles, like the Switch, often have a failed charging chip as well, which we can replace.
How long it takes
Charging port repairs are usually done within one to two working days.
Good to know: Use the official charger or a good quality one that supports your console. Cheap chargers are a common cause of charging chip failures.
Questions
Could it just be my charger?
Sometimes. We test the charger and cable before any repair.
Will the battery need replacing too?
Only if it's worn. We test it and tell you.