Signs your DualSense Controller needs this repair
- Battery runs out much faster than it used to
- Switches off with charge showing
- Won't turn on unless plugged in
- Battery swollen or case bulging
- Battery percentage jumps around
- Takes a very long time to charge
How we fix it
We test the battery and charging circuit first to make sure the battery really is the problem.
We then fit a quality replacement battery, check the case and connectors, and run a charge test.
How long it takes
Battery replacements are usually done the same day or next working day.
Good to know: A swollen battery can crack the case or screen. If yours is bulging, stop charging it and bring it in.
Questions
Is a swollen battery dangerous?
It can be. Stop charging it and bring it in so it can be replaced safely.
Will I lose my data?
No. A battery replacement doesn't affect your games or saves.