Signs your Alienware m14 needs this repair
- Pop-up adverts or fake virus warnings
- Browser home page or search engine changed
- Very slow and the fan is always running
- Programs you didn't install
- Security software turned off or won't update
- Friends receiving emails you didn't send
How we fix your Alienware m14
We scan the laptop from outside the operating system so the infection can't hide, remove what we find and undo the settings it changed.
We then update the system, check your security software is working and back up your files if you'd like. If the system is too badly damaged, we recommend a clean reinstall with your files kept safe.
How long it takes
Most virus removals are completed the same day.
Good to know: Never ring a phone number shown in a pop-up warning. Genuine security software doesn't ask you to call for help.
Alienware's 14-inch gaming laptops are part of a range that runs from the M14x of 2011 and the Alienware 14 of 2013 to the thin x14 of 2022. More about the Alienware m14
Common questions
Will I lose my files?
Usually not. We remove the infection and keep your documents, photos and settings. If a reinstall is needed, we back up your files first.
How did I get a virus?
Most infections come from email attachments, fake downloads and pop-up links. We'll give you a few simple tips to avoid it happening again.