Signs your Microsoft Surface Laptop Go 3 needs this repair
- Not charging at all
- Charges only at a certain angle
- Cable feels loose or falls out
- Charging light flickers
- Laptop says "plugged in, not charging"
- Scorch marks or a burning smell near the port
How we fix your Microsoft Surface Laptop Go 3
We test your charger and cable first, because a faulty adapter causes the same symptoms and is a much cheaper fix.
If the port is at fault, we replace it, or the small port board it sits on, and check the charging circuit on the main board so your Microsoft Surface Laptop Go 3 charges reliably again.
How long it takes
Charging port repairs are usually done the same day or the next working day, depending on parts.
Good to know: Stop using a port that smells of burning or feels hot. A shorting port can damage the main board.
The Microsoft Surface Laptop Go 3 is the 2023 third-generation 12.4-inch Surface notebook, with a twelfth-generation Intel Core i5 and at least 8GB of memory. More about the Microsoft Surface Laptop Go 3
Common questions
Could the fault just be my charger?
Sometimes. A faulty charger causes the same symptoms, so we test yours before recommending any repair.
Can I charge through another port until the repair?
On many laptops with more than one USB-C port, yes. Try the other port with a suitable charger.