Signs your Microsoft Surface Laptop 5 13.5" needs this repair
- "No bootable device" or disk error messages
- Freezes, crashes or very slow start-up
- Storage full and no room for updates
- Files that won't open or have gone missing
- Laptop stuck on the logo screen
- Drive not showing in the system
How we fix your Microsoft Surface Laptop 5 13.5"
We check the drive's health first. If it still works, we clone it to the new SSD so everything is exactly as you left it.
If the old drive has failed, we fit the new SSD, install your operating system, and recover what we can from the old drive. Most Microsoft Surface Laptop 5 13.5" models take a standard M.2 SSD, and we'll confirm yours before ordering.
How long it takes
SSD replacements and upgrades are usually finished the same day or the next day.
Good to know: Keep at least 15% of your drive free. A nearly full SSD slows down and wears out faster.
The Microsoft Surface Laptop 5 13.5" is the 2022 fifth-generation model, an Intel-only refresh with twelfth-generation Core processors and a Thunderbolt 4 port. More about the Microsoft Surface Laptop 5 13.5"
Common questions
Will I lose my files?
Not if the old drive can still be read. We clone it or copy your files across. If it has failed, our data recovery service can help.
How much storage can I fit in my Microsoft Surface Laptop 5 13.5"?
It depends on the SSD slot in your Microsoft Surface Laptop 5 13.5". We'll check and tell you the largest drive it supports.