Walk-ins Mon–Sat 9am–6pm at London Bridge and Beckenham 020 7394 2520  |  info@creativeit.tv

Microsoft Surface Book 3 13.5" Hard Drive and SSD Replacement

If your Microsoft Surface Book 3 13.5" won't start, keeps freezing, or has run out of space, we can replace or upgrade its SSD and move your files across.

Signs your Microsoft Surface Book 3 13.5" needs this repair

  • "No bootable device" or disk error messages
  • Freezes, crashes or very slow start-up
  • Storage full and no room for updates
  • Files that won't open or have gone missing
  • Laptop stuck on the logo screen
  • Drive not showing in the system

How we fix your Microsoft Surface Book 3 13.5"

We check the drive's health first. If it still works, we clone it to the new SSD so everything is exactly as you left it.

If the old drive has failed, we fit the new SSD, install your operating system, and recover what we can from the old drive. Most Microsoft Surface Book 3 13.5" models take a standard M.2 SSD, and we'll confirm yours before ordering.

How long it takes

SSD replacements and upgrades are usually finished the same day or the next day.

Good to know: Keep at least 15% of your drive free. A nearly full SSD slows down and wears out faster.

About this laptop

The Microsoft Surface Book 3 13.5" is the smaller version of the last detachable Surface Book, sold from 2020 with tenth-generation Intel Core processors and optional GeForce GTX 1650 graphics. More about the Microsoft Surface Book 3 13.5"

Common questions

Will I lose my files?

Not if the old drive can still be read. We clone it or copy your files across. If it has failed, our data recovery service can help.

How much storage can I fit in my Microsoft Surface Book 3 13.5"?

It depends on the SSD slot in your Microsoft Surface Book 3 13.5". We'll check and tell you the largest drive it supports.

We use your details only to reply to this booking. See our privacy notice.