Signs your Dell XPS 13 9315 needs this repair
- Not charging at all
- Charges only at a certain angle
- Cable feels loose or falls out
- Charging light flickers
- Laptop says "plugged in, not charging"
- Scorch marks or a burning smell near the port
How we fix your Dell XPS 13 9315
We test your charger and cable first, because a faulty adapter causes the same symptoms and is a much cheaper fix.
If the port is at fault, we replace it, or the small port board it sits on, and check the charging circuit on the main board so your Dell XPS 13 9315 charges reliably again.
How long it takes
Charging port repairs are usually done the same day or the next working day, depending on parts.
Good to know: Stop using a port that smells of burning or feels hot. A shorting port can damage the main board.
The slimmed-down 2022 XPS 13 with 12th-generation Core U-series chips, two Thunderbolt 4 ports and a soldered SSD. More about the Dell XPS 13 9315
Common questions
Could the fault just be my charger?
Sometimes. A faulty charger causes the same symptoms, so we test yours before recommending any repair.
Can I charge through another port until the repair?
On many laptops with more than one USB-C port, yes. Try the other port with a suitable charger.