Signs your Dell Pro 13 Premium needs this repair
- Laptop won't start but your files are on it
- Clicking or beeping hard drive
- Files deleted or the drive formatted by mistake
- Drive not detected
- Water or drop damage
- Folders showing as empty or unreadable
How we fix your Dell Pro 13 Premium
Every recovery starts with a free initial consultation, where we work out whether the fault is logical or physical and the best way to recover your files. Nothing goes ahead until you agree the price.
A working drive with deleted or corrupted files, or one formatted by mistake, is a logical recovery. Clicking or undetected drives are physical recoveries. Hard drives are opened in our clean room, sometimes with parts from a matching donor drive. We return your files on a new drive or copy them onto your repaired Dell Pro 13 Premium.
How long it takes
Deleted file recoveries usually take up to two hours of work. Larger logical recoveries take 24 to 48 hours, and physical recoveries depend on the drive's condition, so we give you an estimate after the diagnosis.
Good to know: Switch off a failing drive straight away and don't run recovery software on it. Every restart can destroy more data.
The 13-inch model in the Premium tier of Dell Pro, the business range that replaced Latitude in 2025; Dell model number PA13250. More about the Dell Pro 13 Premium
Common questions
How much does Dell Pro 13 Premium data recovery cost?
The initial consultation is free. After that, the cost depends on whether the fault is logical (lost files on a working drive) or physical (a damaged drive). The price box on this page shows our starting prices, and we always confirm your price before any work starts.
Is my data kept private?
Yes. We only open files to check the recovery worked, and we don't keep copies once you have your data back.