Signs your Dell G16 7620 needs this repair
- Won't turn on: no lights, no sound
- Powers on but shows no display
- Shuts down or restarts without warning
- USB ports, sound or Wi-Fi stopped working
- Faults after a spill or power surge
- Overheats and switches off under load
How we fix your Dell G16 7620
We trace the fault on the board to the part that has failed, such as a power chip, capacitor or controller. Repairing that part is usually far cheaper than a new board.
Where a board can't be repaired economically, we source a replacement motherboard for your Dell G16 7620 and refit your drive, so you get your laptop back with your files and settings in place.
How long it takes
Board diagnosis usually takes one working day. We give you a price and a timescale before starting.
Good to know: Use your laptop on a hard, flat surface, not on a bed or sofa. Soft surfaces trap heat, and overheating is a common cause of board failure.
Dell's first 16-inch G Series gaming laptop, launched in 2022 with 12th-generation Intel processors and a 2560 x 1600 165Hz display. More about the Dell G16 7620
Common questions
Is it cheaper to repair or replace the motherboard?
Repairing is usually cheaper. We only suggest a replacement board when a repair wouldn't be reliable or economical.
Will my files survive a motherboard fault?
Usually, yes. Your files are on the storage drive, not on the board, and we check the drive separately.