If the drive is failing, switch it off now. Every restart of a damaged drive can destroy more data. Don't run recovery software on it or keep trying it.
Common SanDisk Extreme PRO Portable SSD problems
- Not recognised when plugged in
- Disconnects during file transfers
- Damaged or loose USB-C connector
- Stopped working after a drop
- Shows as empty or asks to be formatted
- Very hot or not powering on
How we recover your data
The SanDisk Extreme PRO Portable SSD holds an SSD and a USB controller in one small case. When it fails, the fault can be in the connector, the controller or the memory itself.
We diagnose the fault during a free consultation, repair what has failed and copy your files to a healthy drive.
Prices
| Service | Price |
|---|---|
| Initial consultationFind out what has gone wrong and whether it can be recovered | Free |
| Firmware repair or electronic board repairDepends on how complex the recovery is | £450 to £650 + VAT |
Prices exclude VAT. We confirm your price before any recovery work starts. See the full data recovery price list.
Questions
Can you recover a SanDisk Extreme PRO Portable SSD after a drop?
Often, yes. Portable SSDs handle knocks better than hard drives, but the connector and board can still break.
Can you recover deleted files from a SanDisk Extreme PRO Portable SSD?
It depends on the model and how it was used. Many SSDs clear deleted files quickly, so stop using it and talk to us.