Signs your Xbox 360 needs this repair
- TV says no signal while the console is on
- Picture flickers or cuts out when the cable moves
- Bent, loose or broken HDMI socket
- Sound but no picture, or picture but no sound
- HDMI cable no longer clicks in firmly
- Port damaged after the console was moved or dropped with the cable in
How we fix it
We test with a known working cable and TV first, then inspect the port under a microscope. Bent or broken pins inside the socket are the usual cause.
We remove the old port from the board, fit a new one and test the picture and sound. If the display chip behind the port has been damaged, we tell you and repair that too.
How long it takes
HDMI port repairs are usually finished within one to two working days.
Good to know: Always unplug the HDMI cable before moving your console. Most broken ports happen when the console is pulled or knocked with the cable still in.
Questions
Could it just be my cable or TV?
Sometimes. We test with a known working cable and TV before recommending a repair.
Will I lose my saved games?
No. HDMI port repairs don't affect the console's storage.