Signs your PlayStation 5 Pro needs this repair
- No lights and no response at all
- Console turns on then off straight away
- Clicking from inside when plugged in
- Burning smell from the console
- Power light flashes but it won't start
- Stopped working after a power cut or surge
How we fix it
We test the power supply on its own to find out whether it, or the motherboard, has failed.
Faulty power supplies are repaired or replaced with a compatible unit, then the console is tested under load.
How long it takes
Power supply repairs are usually done within one to two working days.
Good to know: Unplug your console during thunderstorms and plug it into a surge-protected extension if you can.
Questions
How do I know it's the power supply?
We test it separately. If the power supply is fine, the fault is usually on the motherboard and we'll tell you before any work.
Is it safe to keep trying to switch it on?
No, especially if there was a burning smell. Unplug it and bring it in.